SafeNestT Refund Policy
Effective Date: January 12, 2026
At SafeNestT, we are committed to providing a reliable Security Operations & Investigation Services platform for documenting cases, tracing assets, and preparing filings. Your satisfaction and trust are important to us. This Refund Policy outlines the circumstances under which refunds may be issued.
1. Paid Services
SafeNestT may offer premium services, subscriptions, or additional features beyond the free platform access. Refunds for paid services are considered only under the following conditions:
Service Not Delivered
If a service you paid for was not delivered or is unavailable due to technical issues, you may request a full refund.
Duplicate Payment
If you accidentally make a duplicate payment, SafeNestT will refund the extra charge.
Cancellation Within Trial Period
If you cancel a subscription during the trial period (if applicable), a full refund will be issued.
2. Refund Request Procedure
To request a refund:
Contact our support team at support@safenestt.com with your account details, payment information, and reason for the refund.
Our team will review your request and respond within 7 business days.
If approved, refunds will be processed using the original payment method within 10 business days.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
Partial use of a subscription or service.
Dissatisfaction due to user error, misunderstanding of features, or personal preference.
Services rendered correctly according to SafeNestT terms of use.
4. Changes to the Refund Policy
SafeNestT reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with the updated effective date.
5. Contact Us
For questions regarding refunds, please reach out to us:
Phone
1-800-SAFE-NST